Frequently Asked Questions

Q: What are real touch flowers?

A: Real touch flowers are premium, high-fidelity faux botanicals crafted to replicate the look, texture, and natural movement of fresh blooms. Using advanced materials and detailed craftsmanship, they offer the beauty of fresh flowers with minimal maintenance.

Q: What is the difference between real touch flowers and traditional artificial flowers?

A: Traditional artificial flowers are often made from basic silk or plastic materials, which can result in a less natural appearance. Our real touch collection is carefully designed to mimic the softness, texture, and visual realism of fresh flowers, making them ideal for modern home décor and floral styling.

Q: How long do faux flowers last?

A: Designed for long-term enjoyment, our premium faux florals can maintain their beauty for many years. Unlike fresh flowers, they do not require watering and will not wilt over time.

Q: Do artificial flowers fade over time?

A: Our collections are designed for long-lasting indoor use. To help preserve their appearance, we recommend avoiding prolonged exposure to intense direct sunlight.

Q: How do I clean my artificial flowers?

A: Cleaning is simple. Gently dust your flowers using a microfiber cloth, feather duster, or a hairdryer on a cool, low setting. For certain materials, a lightly damp cloth may also be used.

Q: How can I style faux flowers in my home?

A: Faux flowers are versatile decorative pieces that can enhance entryways, dining tables, coffee tables, bedrooms, offices, and living spaces. They add colour, texture, and elegance to a wide range of interior styles.

Q: Which flowers are best for modern interiors?

A: Contemporary spaces often pair well with structured blooms and clean floral forms. Popular choices include peonies, magnolias, hydrangeas, orchids, and minimalist floral arrangements.

Q: Do you sell decorative vases?

A: Yes. Panthère Rose offers a curated collection of decorative vases designed to complement our floral stems and arrangements.

Q: Can I purchase flowers and vases separately?

A: Absolutely. Our floral stems and decorative vases can be purchased individually, allowing you to create your own unique arrangement, or together as a complete display.

Q: Do you offer custom floral arrangements?

A: For selected projects, we can help customers choose floral stems and vase combinations that suit their interior style and colour preferences. Please contact our team to discuss your requirements.

Q: Can you create florals for weddings and special events?

A: We are happy to discuss floral styling ideas for weddings, celebrations, and special events. Please contact us to discuss your project requirements and availability.

Q: Do you assist with property staging?

A: Our faux flowers and decorative vases are popular choices for home styling and property presentation. They offer a low-maintenance way to enhance interior spaces and create a welcoming atmosphere.

Q: Do you provide corporate floral styling?

A: We can assist businesses looking for long-lasting floral décor solutions. Please contact our team to discuss your requirements.

Q: Can I request custom flower colours or exclusive styles?

A: For selected larger projects, we may be able to source or develop customised floral solutions through our manufacturing partners. Please contact us to discuss your project requirements.

Q: Where is Panthère Rose based?

A: Panthère Rose is a New Zealand-based floral and home décor brand headquartered in Auckland.

Q: Are your flowers designed by Panthère Rose?

A: Our collections are carefully selected, designed, and curated by the Panthère Rose team. We work closely with trusted manufacturing partners to maintain consistent quality and design standards.

Q: What makes Panthère Rose unique?

A: Panthère Rose combines premium faux florals, carefully curated designs, and realistic real-touch materials to help customers enjoy lasting beauty without the maintenance of fresh flowers.

Q: Do you ship throughout New Zealand?

A: Yes. We provide secure shipping to addresses throughout New Zealand.

Q: Do you offer international shipping?

A: Yes. We currently ship to New Zealand, Australia, and the United States through our Auckland warehouse and international fulfilment network.

Q: What should I do if my item arrives damaged?

A: Your satisfaction is important to us. If your order arrives damaged during transit, please contact us as soon as possible with photographs of the item and packaging, and our team will work with you to arrange an appropriate solution.

Q: Are faux flowers more sustainable than fresh flowers?

A: Premium faux florals can provide a long-lasting alternative to fresh flowers, helping reduce the need for frequent replacements and ongoing transportation associated with fresh-cut flowers.

Q: What sustainability initiatives does Panthère Rose follow?

A: We are committed to reducing unnecessary packaging and increasing the use of recyclable materials wherever possible. We continually review our packaging practices to minimise environmental impact while ensuring products arrive safely.